URGENT NOTICE TO MEMBERS
Subsequent to the introduction of new General Data Protection Regulations (GDPR) in May 2018, British Airways had to require us to change the existing joint procedures, obtain legal clearance on our documentation and get new, individual, contact approval from each of our over 3,000 members. To achieve the latter, early last year, we were required to use the BA system to email every member with a request for them to confirm their approvals. This we did. To date we have received less than a 50% response rate and, under GDPR, we aren’t allowed to contact members who haven’t given permission.
Without each of these steps being completed, we were not even able to contact some of our sick members to send them their membership entitlements. This has been an extremely lengthy, complex and arduous process. It has only been fully completed in early 2020 and now we are having to deal with a massive backlog. We are achieving that. Thank you for your understanding and for bearing with all of the volunteers who freely give their time to run the Air Cabin Crew Fund.
If you are a member, and haven't done so already, as a matter of urgency please reply to this email a copy of which can be requested
Crystallisation of the British Airways Air Cabin Crew Fund (ACCF)
With Effect From 6th April 2026
To all current ACCF Members,
The British Airways Air Cabin Crew Fund (ACCF) Committee has informed British
Airways that the 2026 Annual General Meeting of the ACCF unanimously passed a
resolution, proposed and recommended by the ACCF Committee, to crystallise the
Fund on April 6th, 2026.
ACCF have told BA that this decision, taken after 54 years of dedicated and
successful support of BA Cabin Crew members, was underpinned by months of
detailed analysis of various options going forward.
Further information for existing ACCF Members
As an ACCF member you currently make monthly contributions to the ACCF via
payroll and we want to outline what this will mean for you: -
a) You remain a member of the Fund, which the ACCF Committee has confirmed
is now closed to new members.
b) You will no longer be required to make any further monthly financial
contributions to the Fund
c) Your final ACCF contribution was the one deducted from your March payslip.
d) The ACCF Committee have confirmed that:
i. The ACCF will continue to operate until all remaining funds have been
fully distributed.
ii. It is anticipated that this may be no sooner than 2029 but is dependent
upon the sickness rates amongst existing members.
iii. In the short to medium term, while funds remain, you will continue to be
eligible for exactly the same support and benefits of the Fund that you
currently enjoy.
iv. If you were to become long-term sick while funds remain available, you
would continue to receive payments in line with the current guidance as
shown at https://www.accf.co.uk/about in the 'WHAT WE DO' panel.
Most importantly - To ensure you receive any eligible payments, please
confirm that the ACCF holds your correct contact details. You can do this by
emailing Wendy Ransom, the ACCF Administrator (who can be contacted at
Wendy.Ransom@ba.com) with details of your current home address.
General Data Protection Regulation(GDPR) FORMIf you haven't done so already Please contact Wendy to request a form for you to complete the GDPR Form and send it back to us
Air Cabin Crew Fund General Privacy Notice
AIR CABIN CREW FUND
GENERAL PRIVACY NOTICE
May 1st 2018
Your personal data – what is it?
“Personal data” is any information about a living individual which allows them to
be identified from that data (for example a name, photographs, videos, email
address, or address). Identification can be by the information alone or in
conjunction with any other information. The processing of personal data is
governed by [the Data Protection Bill/Act 2017 the General Data Protection
Regulation 2016/679 (the “GDPR” and other legislation relating to personal data
and rights such as the Human Rights Act 1998).
Who are we?
This Privacy Notice is provided to you by the Air Cabin Crew Fund (ACCF)
which is the data controller for your data.
The British Airways Air Cabin Crew Fund was founded in 1971 as a
membership self help group to keep in touch with, and support, member
colleagues who are away from work due to medium or long term sickness. This
includes personal contact and financial support. The ACCF works together with
British Airways and consequently we may need to share personal data we hold
with them so that they can carry out their responsibilities to our members. They
may share relevant information about our members with us. The organisations
referred to above are joint data controllers. This means we are all responsible
to you for how we process your data.
Each of the data controllers have their own tasks and a description of what data
is processed and for what purpose is set out in this Privacy Notice. This Privacy
Notice is sent to you by the ACCF on our own behalf and on behalf of each of
these data controllers. In the rest of this Privacy Notice, we use the word “we”
to refer to each data controller, as appropriate.
What data do the data controllers listed above process? They will
process some or all of the following where necessary to perform their
tasks:
• Names, titles, and aliases, photographs;
• Contact details such as telephone numbers, addresses, and email
addresses;
• Where they are relevant to our objectives, or where you provide them to us,
we may process demographic information such as gender, age, date of
birth, marital status, nationality, academic/professional qualifications, family
composition, and dependants;
• Where you make membership contributions or donations financial
identifiers such as bank account numbers, payment card numbers,
payment transaction identifiers, policy numbers, and claim numbers;
• The data we process is likely to constitute sensitive personal data because
we are founded to serve the needs of member colleagues who are away
from work due to medium or long term sickness. Where you provide this
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information we may also process other categories of sensitive personal
data: mental and physical health, details of injuries, medication/treatment
received, genetic data, biometric data and other similar records.
How do we process your personal data?
The data controllers will comply with their legal obligations to keep personal
data up to date; to store and destroy it securely; to not collect or retain
excessive amounts of data; to keep personal data secure, and to protect
personal data from loss, misuse, unauthorised access and disclosure and to
ensure that appropriate technical measures are in place to protect personal
data.
We use your personal data for some or all of the following purposes:
• To enable us to meet all legal and statutory obligations
• To carry out comprehensive safeguarding procedures (including due
diligence and complaints handling) in accordance with best safeguarding
practice from time to time with the aim of ensuring that all adults-at-risk and
children are provided with safe environments;
• To deliver the ACCF’s objectives to our membership, and to carry out any
other voluntary or charitable activities for the benefit of the public as
provided for in the constitution and statutory framework of each data
controller;
• To administer the ACCF membership records;
• To process your ACCF membership contributions;
• To fundraise and promote the interests of the ACCF;
• To maintain our own accounts and records;
• To process a donation that you have made (including Gift Aid information);
• To seek your views or comments;
• To notify you of changes to our benefits, provisions, events & office holders;
• To send you communications which you have requested and that may be of
interest to you. These may include information about campaigns, appeals,
other fundraising activities;
• To process a grant or application for funding;
• To enable us to provide a voluntary service for the benefit of the public in a
particular geographical area as specified in our constitution;
• To enable us to provide Memorial Services in honour of deceased former
British Airways Cabin Crew, staff and others.
What is the legal basis for processing your personal data?
Most of our data is processed because it is necessary for our legitimate
interests, or the legitimate interests of a third party (such as British Airways). An
example of this would be our safeguarding work to protect adults and children
at risk. We will always take into account your interests, rights and freedoms.
Some of our processing is necessary for compliance with a legal obligation. We
may also process data if it is necessary for the performance of a contract with
you, or to take steps to enter into a contract. An example of this would be
processing your data in connection with the provision of benefits to you.
Where your information is used other than in accordance with one of these legal
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bases, we will first obtain your consent to that use.
Sharing your personal data
Your personal data will be treated as strictly confidential. It will only be shared
with third parties where it is necessary for the performance of our tasks or
where you first give us your prior consent. It is likely that we will need to share
your data with some or all of the following (but only where necessary):
• The appropriate bodies of British Airways including the other data
controllers;
• Our agents, servants and contractors. For example, we may ask a
commercial provider to send out newsletters on our behalf, or to maintain
our database software;
• Other persons or organisations operating in support of colleagues who are
away from work due to medium or long term sickness;
• On occasion, other organisations with which we are carrying out joint events
or activities.
How long do we keep your personal data?
We will keep some records permanently if we are legally required to do so. We
may keep some other records for an extended period of time. For example, it is
current best practice to keep financial records for a minimum period of 7 years
to support HMRC audits. In general, we will endeavour to keep data only for as
long as we need it. This means that we may delete it when it is no longer
needed.
Your rights and your personal data
You have the following rights with respect to your personal data:
When exercising any of the rights listed below, in order to process your request,
we may need to verify your identity for your security. In such cases we will need
you to respond with proof of your identity before you can exercise these rights.
1. The right to access information we hold on you
• At any point you can contact us to request the information we hold on
you as well as why we have that information, who has access to the
information and where we obtained the information from. Once we have
received your request we will respond within one month.
• There are no fees or charges for the first request but additional requests
for the same data may be subject to an administrative fee.
2. The right to correct and update the information we hold on you
• If the data we hold on you is out of date, incomplete or incorrect, you
can inform us and your data will be updated.
3. The right to have your information erased
• If you feel that we should no longer be using your data or that we are
illegally using your data, you can request that we erase the data we
hold.
• When we receive your request we will confirm whether the data has
been deleted or the reason why it cannot be deleted (for example
because we need it for our legitimate interests or regulatory purpose(s)).
4. The right to object to processing of your data
• You have the right to request that we stop processing your data. Upon
receiving the request we will contact you and let you know if we are able
to comply or if we have legitimate grounds to continue to process your
data. Even after you exercise your right to object, we may continue to
hold your data to comply with your other rights or to bring or defend
legal claims.
5. The right to data portability
• You have the right to request that we transfer some of your data to
another controller. We will comply with your request, where it is feasible
to do so, within one month of receiving your request.
6. The right to withdraw your consent to the processing at any time for any
processing of data to which consent was sought.
• You can withdraw your consent easily by telephone, email, or by post
(see Contact Details below).
7. The right to object to the processing of personal data where applicable.
8. The right to lodge a complaint with the Information Commissioner’s Office.
Transfer of Data Abroad
Any electronic personal data transferred to countries or territories outside the
EU will only be placed on systems complying with measures giving equivalent
protection of personal rights either through international agreements or
contracts approved by the European Union. Our website is also accessible
from overseas so on occasion some personal data (for example in a newsletter)
may be accessed from overseas.
Further processing
If we wish to use your personal data for a new purpose, not covered by this
Notice, then we will provide you with a new notice explaining this new use prior
to commencing the processing and setting out the relevant purposes and
processing conditions. Where and whenever necessary, we will seek your prior
consent to the new processing.
Contact Details
Please contact us if you have any questions about this Privacy Notice or the
information we hold about you or to exercise all relevant rights, queries or
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complaints at:
The Data Controller, the British Airways Air Cabin Crew Fund
Emails: karen.heywood@ba.com, ann.rees@ba.com, accfreply@aol.com
Address:
Air Cabin Crew Fund:
Europe GF,B Plate
British Airways PLC
Waterside,
HFBG
P.O.Box 365
Harmondsworth
Middlesex
UB7 0GB
Telephone
0208 513 1110
You can contact the Information Commissioners Office on 0303 123 1113 or via
email https://ico.org.uk/global/contact-us/email/ or at:
The Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow,
Cheshire SK9 5AF.
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"Revised ACCF Constitution - 30th April 2024".
